Maintenance

We are going to make some changes to the protection of the game servers in Johannesburg. Ports for all game servers will change, and all game servers will be restarted.

Path.net will be performing maintenance on their Singapore mitigation appliances to address a performance issue. During this time, users routing through this PoP may experience a brief interruption as traffic fails over to a different appliance.

We appreciate your understanding and cooperation.

Due to ongoing packet loss and latency issues in Tokyo, we have decided to switch to Gcore for our services in this location. To ensure the quality of our service, this change is necessary as the current situation has not shown any improvement.

During the migration to the new network, you may experience network drops and temporary blackouts. We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance our service.

We are implementing critical security updates to address an ongoing DDoS attack targeting our game server nodes in Amsterdam. This urgent maintenance will take place immediately to safeguard our services.

Consequently, game servers on nodes NL-H04, NL-H17, and NL-H18 will receive new port numbers, and the servers will be restarted. Thank you for your understanding and cooperation.

Everything is done. Alle servers on SGP-DP-H02 have received a new port.

We are going to bring up our DE-CIX port in Amsterdam. This can cause player drops while the traffic balances.

Working on a major upgrade of our infrastructure.

We are working on an upgrade to the EOS on the core router.

We expect connectivity outages on all servers for up to a maximum of ** 40 minutes** during the maintenance window.

We are going to perform some network maintenance in Tokyo to resolve some stability issues and improve ddos protection. During this time there can be several network drops.

The scheduled maintenance has been completed.

After the issues of yesterday we are going to re-add the repaired machine and update all loadbalancers in the mitigation cluster.

This update will not directly influence our traffic. Initially, we are upgrading one of the loadbalancers and redirecting the traffic there. This enables us to proceed with the remaining updates without interruptions. Once we finish, we will distribute your traffic among all nodes in the cluster.

No downtime is expected however customers need to take into account...

Due to some configuration issues in Singapore with the new update we will need to apply a 2nd update soon.
This will kick the players a 2nd time. I let you know once ready.

At 13:00 UTC Gcore will perform an update to improve stability in the Amsterdam and Frankfurt locations.

During the maintenance window there will be traffic interruption.

Due to 2 sudden reboots of game server node LON-H03, someone will physically check the cooling of this machine. During this time the server will be unavailable.

Due to the connectivity issues encountered today in New York, we will be performing network maintenance tomorrow to prevent similar issues in the future.

This maintenance is scheduled during late-night hours to minimize disruption, but please note that connectivity will be interrupted during this period.

We appreciate your understanding and patience.

The maintenance is now complete, and the faulty hardware has been replaced. Traffic has been redirected back to Amsterdam, and we will continue monitoring to ensure everything is functioning smoothly.

Gcore be conducting essential updates at our Amsterdam and Frankfurt locations to enhance reliability during high PPS (Packets Per Second) attacks.

Impact: During this brief maintenance window, connectivity at both locations will experience interruptions.

Thank you for your understanding and patience as we work to improve our services.